Delivery Estimates
Our estimated shipping dates are based on several factors, including your destination address and holidays (holidays and weekends do not count as business days.
We calculate delivery estimates by taking the estimated shipping date and adding the time it takes a package to travel from our facilities to your destination address.
For example, if you order an item that is listed as "usually ships in 1-2 days" and select standard U.S. shipping (which typically takes 3-5 business days), you can use the chart above to determine that your order should arrive 4-7 business days after you place it.
Read below for the answers to related questions:
What if I want to get my items faster? You can select a different shipping speed by clicking the radio button next to that option on the order form. Note that changing your shipping speed will not affect the estimated shipping date, but it will improve the estimated delivery date.
If I request One-Day Shipping, will I get my order the next day? Selecting One-Day or Two-Day Shipping does not necessarily mean your order will arrive in one or two days. There is no weekend pickup or delivery for One-Day or Two-Day Shipping. Also, when you select One-Day or Two-Day Shipping, we may use air or ground shipping as necessary to get your items to you within the promised time frame.
How much does shipping cost? Visit our U.S. Shipping Rates page.
What if the estimated delivery date has passed and I still don't have my order? You will need to call our ordering by phone number (406-755-7785) and we will check on your order status. We do not have the ability to send tracking numbers at this time for the orders.
Orders that are fulfilled by HealingWords.com and shipped via a trackable method (such as UPS) will have tracking information. Please read through the following options:
- If the tracking information indicates the package has been delivered, please check with your neighbors or family members. Packages are occasionally left with neighbors, a building manager, or are placed somewhere relatively safe such as your porch, garage, or even behind bushes.
- If the tracking information indicates the package is being returned to us, or if the address is incorrect, it may have been undeliverable.