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Delivery Policy
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This site (www.HealingWords.info ) is managed by Healing Words. The following is our general Delivery Policy.
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Service Standard: Overnight orders will ship the same day if ordered on a weekday by 12 noon MST. All other orders require one to two business days to process before shipping. Business Days are Monday through Friday, excluding holidays determined by common and other freight carriers.
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Ordering and Shipping Confirmation: After ordering, you will receive an email confirmation from www.HealingWords.info containing your order details. We will normally confirm receipt of your order within a few minutes of ordering. We will also email you when your order has shipped and provide you with your order tracking information (We hope to add tracking soon).
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Shipping Methods: This site provides a variety of shipping methods-each Storefront Client will determine available shipping options. Standard shipping methods supported are: |
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Shipping will be done through USPO unless special shipping is requested or required or the quantity warrants anothe shipping method for quicker and more economical shipping.
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Payment Options: We accept American Express, MasterCard, Discover Card and VISA credit cards. PayPal is also available.
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Telephone, Mail and Fax Orders: We encourage you to order online for the fastest possible service. In order to help expedite the process, please browse the Store, collect your product codes, and have your credit card ready before placing your call. You may also place orders by mail, including payment in full for your order. Personal checks will require a ten day hold for clearance. Payment via money order or Cashier's Check will expedite shipment of your order.
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Sales Tax and Other Charges: Because Montana does not have a sales tax; there is no sales tax on items sold on this web site or from Healing Words.
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Please note that Customers outside the United States shall be responsible for the payment of any import taxes, duties, tariffs or similar charges which may be imposed over and above ordinary shipping charges.
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Backorders: This site supports backorder processing. Please note that your credit card will only be charged when items you have ordered are released for shipping (shipping charges and sales tax are charged for the entire order on the first shipment). You may cancel backorders from us at any time by contacting us by phone.
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Credit Rejection: Because we do not charge your credit card until your order is released for shipment, it is possible that the charge may be rejected. In this event, we will send you an email notifying you of this occurrence and cancel the related order lines (in the case of backorders, your card may be charged at different times as product come into stock).
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