Packing and Sending Your Return

Packing ∓ Sending Your Return

You can pack and send your return to us in just a few simple steps.

Call our order department and obtain a shipping label.
Pack the items along with the packing slip (receipt) securely in a box. You will need to box the items in a box that protects the book from damage. If you do not have the packing slip or receipt, see Lost Your Packing Slip? below.
Affix the shipping label to the outside of the box.
Leave the package for your mail carrier to pick up, or take it to a post office or shipping center.

Please note that return mailing labels obtained from our Returns Center are valid for domestic returns only. In addition, if you use a mailing label provided by our Returns Center and your return is not the result of our error, the shipping cost of that returned item will be deducted from your refund.

Lost Your Packing Slip?

If you lost your packing slip or receipt, unfortunately we cannot accept the return of your book.